FAQs

Shipping typically takes 7 to 15 business days, depending on the product and your location. Delivery estimates are shown at checkout.

Yes! We ship worldwide. Costs and delivery times vary by country and are calculated during checkout.

Absolutely. Once your order is dispatched, you’ll receive a tracking number via email to monitor your shipment.

Yes, you have 14 calendar days from delivery to return an item. It must be unused, in its original packaging, and in perfect condition. Return shipping is at your expense unless the item is defective.

Contact us via the online chat with your order number and photos. We’ll send a replacement or issue a refund depending on the case.

Just message us through the live chat on our website. We’re happy to help.

We offer high-quality accessories, grooming tools, smart toys, and daily essentials for dogs and cats — all handpicked for comfort, safety, and fun.

Yes, all products are chosen with pet safety in mind. Still, we recommend supervised use, especially for toys or electronic gadgets.

Many of our products come in various sizes (like paw cleaners or harnesses) and colors. Check the product page for available options.

Use our live chat — it's the quickest way to get help or ask about an order.

Not at the moment. All inquiries are handled through our website’s online chat for faster response.